Combat Hiker

NOTE: International shipping can take 20-30 days depend on location. For USA: 2 - 5 business days (US residents only)

Introduction:

In this shipping policy, we provide information about the shipping options we offer, the shipping fees, and the estimated delivery time for orders placed on our website.

Shipping Options:

We offer several shipping options for delivery within the USA, including standard shipping, expedited shipping, and shipping to a P.O. Box or a military address.

Shipping Fees:

The shipping fees for each order depend on the weight of the product, the shipping destination, and the shipping option chosen. The shipping fees will be displayed at checkout before you complete your purchase.

Estimated Delivery Time:

The estimated delivery time for each order will be displayed at checkout based on the shipping destination and the shipping option chosen. The delivery time does not include weekends and holidays.

Tracking Information:

We will provide tracking information for each order through email and/or SMS. You can also track your shipment on the shipping carrier's website using the tracking number.

Signature Requirement:

For orders over a certain value or for high-value items, we may require a signature upon delivery.

Delivery Policy:

We are not responsible for any delayed or missing shipments that are due to incorrect shipping information provided by the customer, or any other circumstances beyond our control.

Returns and Refunds:

Our return and refund policy applies to all shipped orders. If you need to return an item, please Contact us for instructions on how to proceed.

Any Questions:

If you have any questions about our shipping policy, please Contact us through email or phone. Our customer service team will be happy to assist you.

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards, Downloadable software products, Some health and personal care items. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to us.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please Contact us at benjamingrover11@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at benjamingrover11@gmail.com and send your item to (120 Biscayne Dr Atlanta Georgia US 30309)

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping:

To return your product, you should send your product to: (120 Biscayne Dr Atlanta Georgia US 30309) You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.